The Director of Engineering is a person that delivers high quality software capabilities, builds and manages a team comprised of top-notch engineers who believe in and deliver excellence, articulates and aligns efforts toward a winning technology vision, and ensures that everyone is having fun.   They are right 99.9% of the time, but always open to this being the .1% instance.  They are strong technologists and at the same time strong people managers and an excellent all-around role model.  They believe in empowering the individuals on their team and trusting their judgment, while developing to ensure that this trust is deserved.  They are people that put egos and departmental boundaries aside and put the customer first.  They establish principles for others to learn and thrive on rather than dictating directions.  They appreciate the roles of Operations and Program Management and how they interact with the SW development and QA engineers who work for them.  They believe in flat organizations of empowered people rather than hierarchical controls.  They know the needs of SW engineers because they were a SW engineer.

MAJOR RESPONSIBILITIES

As an Engineering Manager, you’ll be responsible for ensuring rapid delivery of platform features, ensuring SLAs are always exceeded, and driving continuous improvement and efficiencies in the delivery organization.  Duties include:

·        Directly hiring, managing, motivating, and developing 15+ direct reports comprised of SW and QA engineers.

·        Continuously improving practices, tools, and infrastructure that drive rapid delivery of SW capabilities that exceed stringent SLA requirements.

·        Driving the definition and build-out of a flexible, services-oriented architecture that facilitates the delivery of messaging, payments, web sites, and/or other facets related to the mobile industry.

·        Actively working with the Product organization on product strategy and feature roadmaps.

ESSENTIAL SKILLS/QUALIFICATIONS

• 10+ years of software delivery experience in Internet and/or mobile technologies primarily in Java environments
•  5+ years managerial experience in start-up like environments using iterative development methodologies
• Customer focused and ownership-oriented
• Delivers. Delivers, Delivers.
• Knowledge of mobile messaging, payments, and Internet technologies – solid experience in high volume transactional/messaging environments
• Need to be able to work at a high level but dive deep when necessary
• Passion, ability to motivate and empower people, clear articulation of ideas, bias for action, and a strong work ethic are critical. 
• Must work well in and facilitate collaborative/team-oriented working environment.
• Possess strong, pragmatic approach for achieving rapid results, and for thriving in a rapidly evolving, high-risk market space.
• Deep appreciation and respect for the roles of Product/Marketing, Program Management, Operations, and Support
• Strong organizational and project management skills. 
• Phenomenal at multi-tasking
• Energetic self-starter with ability to work effectively in a competitive and fast paced environment.
• Strong interpersonal skills in the areas of influencing, group presentations, and teamwork
• Excellent project management skills
• Super-human problem solving skills – able to get to the heart of a matter immediately.
• Strong written and verbal communication skills. 
• Believes trading off quality is not an option.

ADDITIONAL RESPONSIBILITIES:

·        Occasional Travel required

·        Periodically interacting with senior management of major customers to help solve their problems and positions the company for success with those customers

Date Opened:
7/1/2010